Privacy Policy

Privacy Policy

This policy covers how Chaise Sofas treats personal information that we collect and receive, including information related to your use of the Chaise Sofas website, products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that Chaise Sofas does not own or control, or to people that Chaise Sofas does not employ or manage.

Information Collection and Use

Chaise Sofas collects personal information when you request information from us, and may collect personal information when you use the Chaise Sofas web site chaisesofas.com.au or the pages of certain Chaise Sofas affiliate sites. Chaise Sofas may combine information about you that we have with information we obtain from business partners or other companies.

When you contact us we ask for information such as your name, email address, post code and furniture interests. Once you contact Chaise Sofas and answer our questions, you should not consider yourself anonymous to us.

Chaise Sofas collects information about your transactions with us.

Chaise Sofas automatically receives and records information on our server logs from your browser, including your IP address, Chaise Sofas cookie information, and the page you access.

Chaise Sofas uses information for the following general purposes: to customise the advertising and content you see, fulfil your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

No child under 13 should contact us or request information from our website. If you request information from us, we will presume that you are over 13 years of age.

Proof of Identity

When you contact us about your order, quotation, incomplete checkout or enquiry (collectively a transaction) we will ask you questions to identify the transaction and yourself.

Contact can be made with us in person, by telephone, email, online web form, online chat, text message or any other electronic application or means.

We will not disclose your personal information or transaction details. If requested by you we will confirm details about your transaction and your personal information held once you have provided those details to us.

We will not discuss your transaction with any third party, unless you have previously authorised us to do so. Third party includes partner, relative, friend or acquaintance. Third party authorisation provided by you may be limited by you for a single contact, a particular process (such as delivery or collection) or complete and unrestricted contact for the life of the order.

Information Sharing and Disclosure

We will not share your personal information with third parties.