Shipping
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Coronavirus (COVID-19)
To comply with social distancing measures to keep you, your family and our staff safe, we are currently delivering only to your building entrance
Australia Wide Shipping
Chaise Sofas have partnered with dedicated eCommerce freight companies that specialise in moving goods across Australia fast. We ship Australia wide, so if you are outside our normal delivery areas you can contact us and we’ll send you a quote that includes a great shipping rate with fast delivery to your door.
Plus if you like the price we make it easy for you to complete your purchase through our online checkout using Afterpay, lay-by, PayPal, Zip, MasterCard or Visa and direct bank transfer using our PayID and Osko. Or if you prefer you can give us a call on 1800 763 228 and place your order over the phone.
Your new Chaise Sofa will be carefully packaged. To keep our prices low unfortunately we're not able to unpack your sofa or remove the packaging. The packaging will fit in a standard wheelie bin. Please recycle the cardboard.
Sydney Melbourne Brisbane Adelaide Canberra Metro Shipping
We dispatch your order within 48 hours* and to Sydney, Melbourne, Brisbane and Adelaide metro areas. Delivery is usually within 7-10 days* of placing your order. Delivery is to your ground floor front door and the driver may request assistance as the boxes are large and heavy. You should expect the cartons to measure the size of your sofa, chaise and ottoman. The weight is shown on your order confirmation email.
Perth Metro Delivery
We deliver sofas FAST in the Perth metro area to your home or office using our own vehicles and delivery team. Usually we deliver within 72 hours* of placing your order.
If you need your new sofa in a hurry we also offer EXPRESS delivery for Perth customers. We’ll deliver within 24 hours*, usually using our own vehicles and delivery team.
With our transport team delivery is to your ground floor front door. Our staff may assist in moving the boxes in to your lounge area, and will advise if this is possible at time of delivery. Please note the boxes are large and heavy. No liability will be accepted for any damage to floors, ceilings, walls, other furniture, fittings or fixtures as a result of your request to move the boxes inside your property, but all care will be taken.
Let us know if assistance is needed on delivery, you have stairs (units and flats), there is narrow access, or you have any other delivery restrictions. We'll do our best to overcome any difficulties.
Perth metropolitan area
Collection
If you’re in the Perth metro area, coming to Perth, or simply want to arrange your own courier collection we offer a FREE Collection option at the checkout.
Collection is the choice of many of our customers. It's convenient as we’ll get your order ready and we help load and secure the items to your vehicle at no charge.
Shipping Rates
Any order value:
Collection - FREE
Minimum $299 order value:
Shipping (Max 7-10 Days*) - $400 Sydney Melbourne Brisbane Adelaide metro areas
FAST (Max 72 Hours*) Perth metro only
EXPRESS (24 Hours*) - $89 - Perth metro only
Under $299 order value:
Standard - $29.95 - Australia Wide
Australia Wide to country areas of Australian Capital Territory, New South Wales, Northern Territory including Darwin, Queensland, South Australia, Tasmania including Hobart, Victoria, Western Australia, and all Country, Rural, Island and Remote areas. Clients contact us for great shipping rates with quick dispatch.
* Day/s & Hours means a business day Monday to Friday that is not a public holiday in Western Australia or State or Territory of delivery.