Customer feedback 2013


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December 2013

"Sharne was very helpful and knowledgeable and Wayne delivered when promised" - Lara - Karawara WA

November 2013

"Great customer service. Friendly helpful staff. Sofa is good quality for the price" - Laura - Yangebup WA

October 2013

"I actually love the sofa and think the value for money is great, but would've appreciated being told that the sofa and chaise don't join together.  But I will definitely recommend, and use you guys again.  Thanks for the fantastic friendly service" - Rachael - Yokine WA

We have spare sofa/chaise joiners available as required. Feedback has been provided to the manufacturer regarding missing joiners. - Chaise Sofas

"We found contact with Chaise Sofas excellent and the customer service was very professional along with being friendly. No questions were too hard and everything was explained in depth. Would recommend to other buyers" - Maxine - Baldivis WA

"I love my lounge I purchased from you guys especially now I have finally made room for it lol, and would not hesitate recommended your company to family and friends, thanks :-)" - Chrissy - Balga WA

"Exceptional value for money. Personable and efficient seller" - Sandra - Merriwa WA

"The best quality for the value of money" - Tom - Ballajurah WA

September 2013

"Would highly recommend the company" - Janine - Landsdale WA

"Such incredible value for money, beautiful quality leather sofa delivered the same day, I highly recommend talking to Chaise first if you are considering buying a sofa."- Kari - Atwell WA

"Excellent Service from [the sales lady], excellent product description and very pleased with result." - Andrea - Butler WA

"Assembly would have been much easier if we had received some instructions in the boxes. However, still an excellent purchase and it looks lovely in our new home" - Helen - Mount Lawley WA

Thanks for your feedback. The information on missing instructions will be passed on to our supplier so that we can make improvements for our future customers. Always happy to provide instructions, or assistance over the phone, but glad you managed to figure out the assembly. - Chaise Sofas

"Good service and happy with the product. :-)" - Kristian - Scarborough WA

"I loved how [the sales lady] explained everything to me [and] sent me infromation that I needed. Great help over the phone. Great customer service, and great doing business with you guys. :)" - Sara - Bedford WA

August 2013

"Service and value for money were both excellent. Couch was easy to put together and the showroom easy to find. Only one tip, the colour of the couch was darker in real life ... We still liked the colour, but it is quite different. Thanks for a great addition to the family!" - Julia - North Beach WA

"Recommend your company highly..very satisfied customer..." - Kim - Midland WA

"Great items and super fast delivery." - Karoline - Atwell WA

"Great service, great couch and the Chaise Sofa team were so helpful and responsive for a warranty claim. Excellent all round." - Dan - Woodvale WA

"Fantastic price, exceptional service and assistance. You have gone above and beyond to help us. Thank you." - Chloe - Perth WA

July 2013

"Excellent customer service and great prices, would definitely recommend to friends." - Marc - Currambine WA

[The sales lady] "was really helpful with all the info we needed about the sofa. We will also recommend our friends and family to buy sofas from you guys. Love the service." - Anon

"Excellent over and above service from [the sales lady] who personally delivered the sofa and chaise connectors and replacement cushion on a Sunday to our home. More then happy with the sofa and especially the service, thank you" - Steve - Rockingham WA

"We were very happy with the customer service and with our new sofa. We would definitely recommend Chaise Sofas" - Melissa - Thornlie WA

June 2013

"Great service; Quality sofas; Best delivery service; Great discounts; Looking forward to ordering again Thank you guys you're awesome!" - Zei - Alexander Heights WA

And previously ...

"The price was real great for our Chaise Sofa, delivery guy was great and friendly. We referred a few of our friends there since they were amazed at the nice sofas and great price!" - Cristina - Butler WA

"Received my couch on time. Very nice furniture and best price. I’m so happy I found them on Gumtree. Highly recommended to everyone." - Esme - Duncraig WA

"Great small store with even more amazing prices!! Great prices on excellent L shape sofas! I am happy I found you!" - Johana - Fremantle WA

"Great service and quality furniture …love my new modular sofa and ottoman. The price is just right! Definitely recommend Chaise Sofas." - Matt - O'Connor WA