Customer feedback 2014


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December 2014

"Very prompt, efficient and friendly staff. We ordered our couches on the Monday and picked them up on the Thursday and they look fantastic in our room. Thank you" - Diane - Edgewater WA

"Service was outstanding. Responded to my service request in a few hours and in two days it was fixed. I have and will continue recommend you" - Ahmed - Mirrabooka WA

"Love my new couch. Comfortable and looks great" - Teagan - Parmelia WA

"The sales lady was more than helpful. She was very friendly and professional and even followed up with me that our furniture arrived. Definitely recommend for great quality furniture and service" - Kym - Rivervale WA

November 2014

"Cheap sofas that are great quality and look fantastic. Friendly staff members that value customer satisfaction and a prompt delivery service. Couldn't be more happy with our comfy sofa. Thank you" - Bojan - Harrisdale WA

"Customer service at purchase was fantastic" - Sharon - Ballajura WA

"Excellent" - Kaylene - Inglewood WA

"Customer service was outstanding and the quality of the sofa is very impressive exceeding the Australian made products (within the same price range) Very impressed" - Corey - Balga WA

"Best shopping experience" - Muhammad - Thornlie WA

October 2014

"Great salespeople. Very friendly and informative. Great experience thank you. Will definitely recommend" - Julie - Forrestfield WA

"We are delighted to be in a position to recommend Chaise Sofas to any potential purchaser of sofas. We were referred to the company website by our property manager for our rental unit for which we needed a new lounge suite. The entire experience has been one of a high standard and service - a friendly telephone call to advise delivery time (which was within ten minutes of the scheduled time). A willingness to help when assembly did not go to plan (and it was the fault of the purchaser/assembler not the product). Chaise Sofas insisted on visiting the rental property the day after our phone call to advise of a problem and rectify the assembly issue. We would highly recommend this firm to any prospective purchaser" - Des - Attadale WA

"Great communication, price, product, delivery and overall service. Definitely a better experience than the larger furniture stores. Highly recommended" - Denis - Applecross WA

"Beautiful & comfortable to sit & lay down on. It fits all our needs in our home" - Sue - Bedford WA

"Great service" - Corinna - Crooked Brook WA

September 2014

"Love the sofas! Amazing product and super express shipping! Received in under 24 hours! Great addition to our new house!" - Azra - Sinagra WA

"Friendly service from sales staff. Sofa good value for money and easy to assemble" - Justin - Koondoola WA

"Customer service is all good" - John - Forrestfield WA

"Friendly, personalised and helpful service - what more could you ask for?" - Stacey - Bassendean WA

"Very good customers service and what I found its cheaper than market price" - Bob - Willetton WA

"Chaise Sofas are good operators; very helpful and friendly. The delivery was great, helping up some very difficult stairs with no fuss, and a nice chat to boot.Highly recommended" - Steven - Mount Lawley WA

<"We got a comfortable sofa and great service from Chaise Sofas. We got a detailed explanation about the sofa and we are satisfied with your service and interested to use your service in future. Thank you very much" - Ambily - Bedford WA

August 2014

"Great value for money, fantastic service and friendly staff. Would highly recommend this company. I bought on line without seeing my sofa in store. Very happy customer." - Judith - Rockingham WA

"Really great deal. Nice contact, love the new couch!" - Astrid - Morley WA

"Thank you for your amazing service and replacing our couch so quickly. Your customer service is exceptional. Much appreciated" - Joanne - Hamilton Hill WA

"Bought a sofa today & love it & great value for money! Friendly service and would definitely recommend! Thanks again :)" - Louisa - Wandi WA

"The service was impeccable & the product was far superior than expected, I couldn't be happier with the experience and purchase. Highly recommend!" - Daniel - Jolimont WA

"The service was great and it looks good." - Johann - Kwinana WA

"We have just set the lounge up. I'm so impressed. It's much nicer than I had imagined." - Terri - Gosnells WA

"Brilliant service with prompt delivery! Extremely pleased with the sofa. Great value!!! Thanks again!" - Craig - Bentley WA

July 2014

"The lounge is perfect, great quality and easy to assemble. The sales lady was very helpful and friendly. I'm very happy!" - Jody - Como WA

"We are very happy with our settee with chaise and ottoman it looks great in our home...Thank You for the great service and suggesting the different colour ottoman with matching cushions. We will recommend you :) " - Stacy - Success WA

"We bought a suite about 6 months ago. There was a minor defect that occurred in the fabric underneath one of the cushions. Chaise Sofas were so helpful when this issue occurred. It was replaced within a few days with the same outstandingly accommodating customer service that we had received upon purchasing our suite. I would definitely recommend this company!" - Amy - Joondalup WA

"Great Service, very friendly people to deal with" - Derek - St James WA

"I was going to buy a corner lounge from furniture bazaar in Midland but the price was over $2000.00 so I Google searched furniture stores in Perth and Chaise Sofas came up. What a wonderful fabulous shop. I got value for my money and the quality of the furniture is of high standard. Honestly everyone who wants to purchase a new lounge can't afford it from all these big name stores, you need to give Chaise Sofas a call. The sales lady is a beautiful person. I'll never buy furniture from another store again" - Viriama - Koongamia WA

June 2014

"Great friendly service and quick delivery" - Paul - Maylands WA

"Great sofa for a great price and the service was second to none. Very happy!!" - Dawn - Mundaring WA

"Great value for money. Good solid product. Thanks for the friendly customer service" - Garth - Doubleview WA

"Very happy with our sofa and the customer service was great thank you" - Jacqui - Dianella WA

"Great service, fast efficient delivery and once the product is assembled it looks fantastic!" - Steven - Baldivis WA

"We absolutely love our new lounge!! The sales lady helped us heaps and her customer service skills were awesome!!! Easy pick up, had no problems at all!!! Would definitely recommend you to other people. Thank you very much" - Lindsay - Bibra Lake WA

"Very good service, quick delivery and easy to deal with" - Deane - Maylands WA

May 2014

"Excellent service" - Ann - Maida Vale WA

"Customer service was great and delivery was on time with a friendly smile ... We love our new sofas" - Audrey - Morley WA

"I am a return customer so I think that in itself speaks volumes. However I love your customer service, very friendly and professional!! Keep up the good work!" - Janine - Banksia Grove WA

"Great product, excellent service and speedy delivery. :)" - Bill - Winthrop

"Very fast and efficient delivery. Chaise Sofas were very friendly and easy to deal with. My sofa is extremely comfortable. Thank you" - Lisa - Westminster WA

"I was looking for a right size sofa since last month and was unable to get. Chaise Sofas solved my problems. The sofa are very fantastic that really suit my house and their customer service was amazing and of course delivery [at] the time I want. I recommended to all of my friend to try Chaise once." - Prakash - Cooloongup WA

"[We] really appreciated the speedy delivery of the couch and the friendly service, we are happy to recommend your furniture and service to friends and family. It is still the most comfortable couch that I sat on during my couch testing period." - Elliot - Aubin Grove WA

"Very good! Easy and quick." - Natalia - Bayswater WA

"The sofa is as nice as we saw in the showroom. Very friendly service from the very beginning, more importantly you made the payment easy for us, thank you. And the delivery person, is a real gentleman. I know this is weekend but he stayed here to make sure everything was delivered, unpacking all the packages for us and giving us all the friendly tips for the assembly. Very very happy, a wise choice we have made! P.S I NEVER wrote a review [before] but Chaise Sofas deserves a positive one from me." - Calvin - Harrisdale WA

April 2014

"Very friendly, took time with me and nothing seemed to be an issue. Thank you [for the] fantastic service" - Pauline - Parmelia WA

"Very, very pleasant to deal with both over the phone and face to face. Chaise Sofas were able to accommodate my short notice purchase requirements by going above and beyond what most shops would do, they were also able to find a way around my crazy working hours and for this I am grateful to them both for such a fantastic service all around. We got a great deal on our sofas and saved $200 from other shops as well as getting an ottoman in the price saving me even more. We have had the sofas over a month now and all is good, they look great in my new home. I would certainly recommend dealing with Chaise Sofas and would be delighted to use them again in future" - Simon - Hamilton Hill WA

"Fantastic service, fantastic product, fantastic lounge. Thank you" - Joy - Girrawheen WA

"Love the new sofa! Good looking, comfortable and a great price, thanks! Will definitely recommend you to others" - Amy - Sawyers Valley WA

"Great service. Delivery was on time. Product was easy to put together and no missing parts which is great" - Joe - West Perth WA

"Great service. Lovely sofas" - Eisha - Herne Hill WA

"Great value for money, super friendly staff - Thank you!" - Jess - Aveley WA

March 2014

"Love the sofa; easy to assemble and all communication was great. Delivery advised to the hour which helped. Really really happy" - Melissa - Bentley WA

"Everything was great and I love the sofa. Thanks guys." - Michael - Highgate WA

"From start to finish this was one of the most pleasurable shopping experiences I have had. The Team were patient & helpful while I made my choice. Delivery was made next day (Sunday). Well made furniture and a very good price. Thank you guys" - Kim - Kinross WA

February 2014

"Brilliant customer service from the start. There are a lot of places you could go to get a lot less for your money. I was glad I came across your add on Gumtree. The couch was easy enough to put together and delivered on time.Very happy with the service all round. Thanks" - Aidan - Joondalup WA

I just wanted to say a big thank you for dropping off the ottoman and cushions today I really appreciate it!!" - Jess - Canningvale WA

"It was a pleasure dealing with you and I love my new couch" - Sylvie - Scarborough WA

"Appreciated your assistance with organizing suitable time for pick up" - Marika - Northbridge WA

"Really nice sofa, good price" - Emma - Sorrento WA

"Good value for money. The designs are also beautiful. Everybody is helpful and I would definitely recommend Chaise Sofas among my family and friends" - Daylyn - St James WA

"Got it together by myself and I love it! I love the colour and it looks awesome :) ... my [partner] is stoked too! Thank you so much ... we will definitely be recommending u guys to all our friends and reckon we'll be needing another for the other room" - Gabi - South Guildford WA

January 2014

"From start to finish our experience with Chaise Sofas was perfect. Very helpful and obliging staff. It was great to speak to a person when calling rather than a machine! All of our questions were answered quickly. Delivery was also ideal. They were more than happy to have their friendly delivery guy adapt to our availability. We are really happy with our new sofa and would definitely recommend Chaise Sofas" - Amy - Joondalup WA 

"Unreal service not usually found these days" - Maxine - Baldivis WA