Customer feedback 2017

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Chaise Sofas Perth Customer feedback reviews

December 2017

"Friendly very helpful good service and arrived on time which is unusual these days. Would definitely recommend this company." Sue - Secret Harbour WA

”Great service. Exactly what I wanted at a reasonable price.” Celeste - Bayswater WA

”Happy with the product, value for money. Great customer service, prompt delivery.” Fuinie - Willetton WA

November 2017

"The sofa I bought is great. It is very comfortable and the colour is very nice. The delivery was very fast." Yan - East Perth WA

"The whole process was very smooth and efficient. I applied to Zip Money and put through the order on the Wednesday evening, and the sofa was delivered to my door by Thursday afternoon. Assembly was simple and quick and the finished look is amazing. Only negative would be how easily the chaise comes away from the sofa, ideally there would be more screws to secure the couch together. Would recommend to anyone!" Natalie- Perth WA

October 2017

“Easy to contact, return reply quick. Next day delivery. Good value for money. Products and design are great. Very easy to assemble. Customer service amazing, will defo deal with again.” Dena - Mandurah WA

”Very good customer service. Very friendly Staff . Value for money.” Colin - Woodvale WA

"Amazing service! I ordered the sofa online in the morning and chose the 72 hour free express delivery. The sofa was at my door that afternoon and, after a quick assembly I was sitting on a very comfortable sofa just a few hours from ordering it. Highly recommend Chaise Sofas." Joy - Padbury WA

”Very impressed with every aspect of my purchase. The website was easy to navigate. My purchase arrived less than 48 hours after I completed my purchase online. I was contacted by phone and by text within 18 hours by the local store, to arrange delivery and was even contacted by the delivery driver who let me know he was running 'late' due to traffic (only 30 mins after his initial ETA). Staff were courteous and helpful. And of course I love the furniture I purchased - a Dorchester hall table and lamp table. They both look fabulous, are well constructed and a good price. I shall be buying a couple more items from the Dorchester range as I am so pleased. Would highly recommend Chaise Sofas.” Alison - Bedford WA

”Thank you again. Really love our couches!” Jade - Jandakot WA

”I was very impressed with the free and same day delivery of our Sofa. It was all so easy to assemble this impressive piece of furniture.”Peter - East Perth WA

September 2017

“Thank you very much, everything has been very easy very quick and everything was exactly as we arranged, which is great. Telephone customer service was awesome. Thank you for arranging the courier for us. Very impressed” Sasha - Waikiki WA

"Thank you very much for the couch. We are all very happy with it" Levi - Ascot WA

”Julie was excellent, from the internet comments where I was searching to help in store. Real value for money and I would recommend to my family and friends and excellent delivery service as part of price - that's a bonus. New couch and hall table. Thanks Chaise Sofas” Heather - The Vines WA

”Very happy with the experience. The sale was completed very successfully, delivery was flexible to my needs. Driver was on time very polite and helpful. Product meet expectations a little firm being Asian origon but over all more than acceptable representing excellent value. Assembly hassle free” Christopher - Salter Point WA

August 2017

“The service from purchasing and delivery was outstanding!” Tina - Gosnells WA

”Excellent service by a friendly team at Chaise Sofas. Very happy with my purchase however would have liked the option to purchase extras, such as fabric treatment, etc.” Jonathan - Mt Lawley WA

”Quick and easy purchase. The staff were friendly, both in customer service and delivery. The chaise sofa was excellent value for money, great quality and extremely comfortable. I would definitely recommend!” Crystal - Ellenbrook WA

”Service was terrific!” Sharon - Broome WA

July 2017

“Happy with chairs.” Rozina - Caversham WA

”Thank you very much again for making this a fast, positive, stress free experience. We are so impressed with how you guys have dealt with everything. Thank you very very much for sorting out the problems we had and helping us throughout this whole process - even though we are in Queensland. Merv (who I talked to on the phone), your understanding and professionalism was outstanding. We are very happy. Jade - Virginia QLD

“Excellent service, friendly staff very helpful. Fast processing and transportation sorted out for me.” Kevin - Eaton WA

June 2017

”All good. Got onto Chaise through an internet search for the coffee table. Very happy with the product, and the prompt delivery.” David - Menora WA

”Good customer care, delivered at good time no problem at all.” Jane - Myaree WA

”Very good service again. Went in to order with a lovely lady; Put down deposit; Paid balance, flexible. Agree delivery date; Called up prior to delivery to advise of time; Items came packaged and were well protected. Sofa easy to put on legs with bolts and Allen key provided if needed. Great price for product and included delivery - really good as we live 40 km's north of Perth. Will look again here for our next sofa.” Brian - Jindalee WA

”I was very impressed with every part of the process in buying a sofa from Chaise Sofas. The website was easy to use and the price was very good. I wanted delivery quite a bit outside the normal delivery areas and they quickly gave me a price by the online chat feature, and talked me through the Zip Money payment system. I was so pleased to be able to buy a couch on an interest free payment system and signing up with Zip Money was super easy as well! We booked for delivery a couple of days after purchase, and the day before delivery the driver called to confirm the estimated time for delivery. On the day, he arrived within 10 minutes of the time he gave me, carried everything in very carefully and even explained how to put everything together. I opened the boxes up and had pre-printed the instructions just in case they weren't in the box, but there were three copies in the boxes! There were also printable instructions and videos showing how to set them up on the website. Once we got it all set up, I was so pleased with how it all looks and feels. Just like the pictures, a great size and surprisingly easy to put together and take apart! My only recommendation would be to do more advertising, I didn't even know you existed until I saw an ad on Gumtree! With service and prices as good as yours, you deserve more customers - and more customers deserve you! Leyna - South Bunbury WA

”Great people, very helpful. Product quality is soo goood, flexible which suitable either for friends visiting or daily uses. Great deal!” Joy Kan, Cloverdale WA

”After going around Perth looking for sofa beds and being disappointed we finally came across Chaise Sofas finding them on google, They have a show room where you can view and try the sofas and the products are there for you to take straight away no waiting around more than 1 available and sets available, So nice big 3 seater and 2 one seaters that match, They look great and transform into a bed so easily, their customer services was fantastic. I am so glad we found them and i would most definatley use them again and recommend any one looking for a sofa that looks and feels great as well as having more than one use and very well priced. Thanks Guys.” Nada - Beechboro WA

”I purchased the Branksome Chaise in Ash Black. I am so happy with my sofa. It was a bargain buy. Great quality sofa and very comfortable to sit on. I'm very happy with my purchase. I checked the website and fell in love with this sofa. I went into the showroom (to see if the picture on the web was the same in person) it was even better (as you get to sit on it) I was so happy that I bought it and was even happier that it was delivered 2 days after purchase and on time. Outstanding service and quality. One happy lady here :)” Nicole - Southern River WA

May 2017

”Very good service. Gave me the attention for the sofa that I needed. Free delivery to boot and it didn't take long for me to wait for the delivery. Instruction on the paper is not that well explained though but there's an additional video you can double check if you're doing it correctly.”Bea - Redcliffe WA

”Great value and looks great in my bar area the sofa was was delivered on time as promised and the staff were a pleasure to do business with. It took 20 minutes to assemble with easy to follow instructions.”Rob - Gosnells WA

”Thank you very much for your service and understanding.”Donald - Marangaroo WA

"Excellent customer service, I needed a couch very quickly and Chaise sofas staff organised a super quick delivery, I am absolutely in love with the couch too! Will be recommending Chaise Sofas to all my friends. Thank you again for a professional and prompt service."Dace - Myaree WA

April 2017

"It is just what I needed. It was easy to assemble and looks fantastic. If the cats have an accident it will be easy to clean. It certainly well priced for what you get. It is so easy to use and I just love it. It is so easy to use and perfect for what I want. I have visitors every now and again and it will suit that so well." Evelyn - Leeming WA

“We would like to express how happy we are with our latest purchase of the Kimmeridge Sofa. It represents excellent value and quality for money, is a great design and so easy to convert to a bed. We are especially impressed with being able to store the bedding under the seating. They offer excellent customer service and delivered the sofa promptly.” Kathryn - Halls Head WA

”Julie was very helpful and accommodating. Even though they were short on staff on the day I went, my lounge suite was delivered that same evening. It was very easy to assemble, looks great and is really comfortable! I've recommended them to many friends and family.” Maria - Bassendean WA

”Excellent customer service; I needed a couch very quickly and Chaise sofas staff organised a super quick delivery, I am absolutely in love with the couch too! Will be recommending Chaise Sofas to all my friends. Thank you again for a professional and prompt service.” Dace - Myaree WA

”My experience with Chaise Sofas has been effortless. My sofa was delivered quickly and I am extremely happy with the design, price and ease of assembly.” Stacey - Bayswater WA

March 2017

“Staff very helpful. Delivery on time & assembly completed in less than 30 mins.” Jonathan - North Perth WA

”Good service and product so far, some stitching loose but otherwise good. Delivery arrangements were made easy.” Lawrence - Queens Park WA

”Nice product and design appeal. Easy to assemble, looks to be well made.” Eddy - South Perth WA

”Thanks for your very fast response to my request. Very satisfied with the warranty service and staff.” Pouria - Yokine

”Great customer services and products. Love all of them.” Hadijah - Cannington

February 2017

“Love the cushions. They match our lounge suite perfectly!!” Sandra - Hovea WA

“Love the chaise sofa that I purchased. Love that delivery was free and that all I had to do was screw the legs on. Super easy! It looks amazing in my lounge room.” Randa - Maddington WA

“I was a little sceptical at first having a flat pack sofa but once put together it seems quite solid. Great price and staff were very helpful. Cheers!” Steven - Currambine WA

“Thank you Chaise Sofas. Stress free stroll around the showroom, good advice, and we love our chosen chaise.” Sue - Caversham WA

“Very happy with the service and quality of the sofa. Very good value for money.” Ben - Leederville WA

January 2017

"Really good value for money. The couch cushions look slightly different than in the online photo but I am still very happy with it. Very easy to shop with Chaise Sofas and the lady who sold me the couch was very friendly and helpful. I absolutely love the new couch and it fits perfectly in my apartment. The couch is super comfortable as well." Danny - Rivervale WA

“Excellent value and amazingly simple to put together. Service superb from the word go.” David - Merriwa WA

“Loved dealing with Chaise Sofas, the lady was really nice and helpful and it was a easy and smooth transaction. My sofa was delivered on the same day, actually only 2 hours after I purchased it, as I really needed it that day. The delivery man did a great job and I would recommend this place to friends for sure! Thank you :).” Rahmah - Kewdale WA

“We bought a nice futon-sofa back in December (2016). Good quality futon and excellent customer service. I will have your website bookmarked for the future needs. Also thank you very much for your help loading and strapping the box!:).” Andrey - Craigie WA

“Very friendly, helpful and excellent customer service. Good quality products at reasonable prices, although would prefer to see and choose from more wider range of products and colours to chose from in the future.” Vyacheslav - Bassendean WA